Helping a Major American Bank Thrive with Mac Devices
We teamed up with one of the biggest banks in the U.S. as they set out to revamp how they manage and deploy devices across their organization. It all started with a handful of Macs in their marketing and creative teams, but it quickly grew into a bigger initiative to bring Macs to more departments. We worked with them to scale up their devices in a big way (over a thousand), and the impact was clear—better security, lower costs, and a boost in operational efficiency.
Devices In Mac Fleet
The Challenge: Taking Macs Beyond Creative Teams
Like many large organizations, this bank initially used Macs only in specific areas—mainly for creative teams and a few executives who loved the Apple experience. But as their needs evolved, and especially after a significant merger that almost doubled their size, they faced the challenge of managing a rapidly expanding fleet of Macs. Their IT setup was primarily Windows-based, so they needed someone who truly understood Apple tech to help them integrate everything easily. And then, the COVID-19 pandemic hit, causing global supply chain issues that made securing devices even more challenging.
Why They Turned to Us
Our relationship with the bank goes back over a decade, and we’ve grown alongside them. We’ve always strived to be more than just a vendor—we’re here as a hands-on collaborator. When they needed to scale their Mac deployment, we were ready to roll up our sleeves and get to work. We guided them through setting up Jamf for enterprise Mac management and supported them with ongoing testing through Apple’s beta programs. We even set up regular monthly calls so we could stay ahead of their needs, anticipating hardware and software changes before they became issues.
When the pandemic made device availability unpredictable, we proactively forecasted their needs and reserved stock ahead of time. We made sure their Mac deployment continued without any interruptions, and we’re proud to have been there to help them navigate those bumps in the road.
Integration and Lifecycle Support Made Simple
We believe in making things as simple and effective as possible. So, we didn’t just provide devices; we delivered a complete service tailored to the bank’s needs. From lifecycle management to financing solutions, we had them covered. We set them up with AppleCare for ongoing support, and even organized Mac Minis in their data centers for their offshore developers.
We knew that integrating Macs into their predominantly Windows-based environment could be tricky, so our team dove in, providing the engineering resources needed to test and fine-tune every step of the way. We wanted to make sure they were ready for every macOS update and change, keeping everything up and running.
The Impact: Big Wins in Security, Cost Savings, and Productivity
The bank’s Mac deployment aligns closely with the findings from a Forrester report, The Total Economic Impact of Mac in Enterprise on Mac. According to the report, organizations deploying Macs have seen:
- 30% decrease in support costs: Macs generally require less maintenance and generate fewer IT support tickets compared to other systems—always a welcome relief for IT teams.
- 90% lower risk of data breaches: With built-in encryption and a secure system design, Macs significantly reduce risks associated with lost or stolen devices.
- 3.5% boost in employee productivity: Mac users tend to spend less time troubleshooting, allowing for faster, more efficient workflows.
Lower Total Cost of Ownership (TCO)
decrease in support costs
Enhanced Security
lower risk of data breaches
Increased Productivity
boost in employee productivity
Driving Success and Innovation with Apple Expertise
Appogee is about creating solutions that fit easily into our clients’ environments and supporting them every step of the way. Working with the bank, we used our Apple expertise to scale their Mac deployment, ensuring everything—from beta testing new macOS versions to integrating Jamf—met their needs efficiently and effectively.
We’re excited to continue collaborating with the bank as they innovate further, including new projects like leveraging iPads to enhance mobility and customer service. They can rely on us to equip them with what they need to stay ahead and achieve their goals.
Together, we’ve seen how a strategic Mac deployment can transform operations—lowering costs, strengthening security, and improving productivity. Macs are now an integral part of their technology strategy, setting the stage for future growth and success.
If you’re considering Macs for your organization, let’s connect. We know the impact they can have, and we’re ready to make it happen for you, too.
Let Us Help Your Business Thrive with Apple
We love helping businesses get the most out of their Apple technology, and we’d love to do the same for you. If you’re ready to see how we can support your goals, just fill out the form, and we’ll reach out soon. We can’t wait to chat!