Expert Service & Support

Integrated expert support for end-users, help desks, and IT departments, that you can’t get anywhere else.

AppleCare for the Enterprise

•  Support for IT.  Apple OS engineering and support questions.  A dedicated Technical Account Manager.

•  The ability to open tickets and submit logs.

•  Apple device repair and replacement.

•  On-site device swap support.

•  Options for on-site self-servicing of macs, iPads, and iPhones.

•  Overnight mail in depot repair of Apple devices.

 

Device Support and Repair

•  24/7 phone support, and chat support with direct access to Apple experts.

•  Support for IT.  Apple OS engineering and support questions. The ability to open tickets and submit logs.

•  Apple device repair and replacement.

•  On-site device swap support.

•  Options for on-site self-servicing of macs, iPads, and iPhones.

•  Overnight mail in depot repair of Apple devices.